Contact Us

Check out our Concierge Service. Phone orders with free ship-to-home service, virtual store visits, and curbside pick up available at select locations. Call a store near you for details!



JackRabbit Customer Care Team is ready to help. Please choose from the options below to contact us and we will respond as quickly as possible.


Please check our Frequently Asked Questions section to find answers to some common questions.


Hours: Monday - Friday from 9AM - 6PM EST - Closed Saturday & Sunday

Call Us:


Email us:



Please Note: We are experiencing a high volume of tickets and we are replying as quickly as possible. Our team appreciates your patience, while we make sure every customer is given top-level customer service during this unprecedented time.

Customer service hours of operation may vary at this time. We are encouraging customers to reach out via email for assistance. Please reach out to