Buy Online, Pickup In-Store | JackRabbit

Buy Online, Pickup In Store
We now offer the option to buy a product on our website and pick up in your local store. Just shop as usual and look for the ’Buy Locally’ button on a product page. It’s easy and to make it easier, see the screen shots below for our quick guide. Shop Your Store

Buy Online, Pickup In Store

Buy Online, Pickup In Store

We now offer the option to buy a product on our website and pick up in your local store. Just shop as usual and look for the ’Buy Locally’ button on a product page. It’s easy and to make it easier, see the screen shots below for our quick guide.

1. Find your product on our website, and then select your local store.

1. Find your product on our website, and then select your local store.



View the screenshot below to see where on the page you can find the available stores near you. Click one and move on the next step.
If stores do not appear, then your item is unfortunately not eligible for an online in-store pickup.

Find your Store
screenshot of the Buy It Locally button on product pages

2. Build your cart for pickup within Locally.

2. Build your cart for pickup within Locally.



Once you select your store, a popup like one in the screenshot below should appear. Each store has it’s own unique inventory, so you will have to re-search within the popup for the product you were looking for.

screenshot of building your cart within Locally

3. Checkout within Locally.

3. Checkout within Locally.



NOTE: This is a separate checkout process than the normal online checkout for JackRabbit.com.

Enter your billing and payment method information, and checkout to complete your order. We will send you an email to the address you provided in checkout when your order is available for pickup.

A screenshot of the Locally checkout is below.

screenshot of Locally checkout

4. Arrange pickup.

4. Arrange pickup.



After you’ve received your email confirming your order is ready, call your store when you have arrived for a curbside order and an associate will bring your package to your vehicle.

1. Place an Order Over the Phone

1. Place an Order Over the Phone

You can give your store a call to locate the inventory of the items you are purchasing.

2. Provide Payment Infomation

2. Provide Payment Infomation

You can provide payment over the phone to secure your order. If you choose to use buy online pickup in store, you can let the store know you prefer curbside pickup

3. Notify the Store

3. Notify the Store

Call your store to let them know you have arrived. An associate will meet you at your car shortly.

Frequently Asked Questions

Frequently Asked Questions

Questions about curbside and store pickup

How can I tell if a product is available for Buy Online, Pick Up in Store?

Under a product page you will see a widget near “Add to Cart” that says “Want it Today”

You can also shop your local store by finding the store page on the store locator.


How will I know when my order is ready at my store?

The store will notify you via email or text

 

What do I need to bring to pick up my order?

Bring a valid Driver’s License or ID

 

What do I do once I arrive at the store?

Call the store and let them know you have arrived.

 

What happens if I don’t pick up my order?

You order will marked as no-show and refunded. 

 

How do I cancel my order?

Call the store to let them know you want to cancel the order, or you can request a cancellation by sending the store a message via your order screen.