Due to COVID-19 and the increased volume of our carriers, delays may occur during holiday peak season as they fulfill orders as quickly and safely as possible.
Thank you for your patience and understanding. See the latest updates here.
How much does shipping cost?
All orders over $75 will receive free economy shipping. Your order must hit the $75 threshold after all coupons are applied or you will be charged the following shipping costs.
Continental U.S. Shipping Information
Alaska & Hawaii Shipping Information
Additional Information About Shipping Rates
UPS Partners with the U.S. Postal Service to make Economy deliveries
Orders that are eligible for free shipping will be sent Economy
Economy deliveries may only be shipped to residential addresses per an agreement between UPS and the US Post Office (USPS). Select from Ground, Rush and Express delivery methods when shipping to commercial addresses.
Orders that are shipped via the Express or Rush delivery option are not guaranteed to be delivered within a day or two after the order is placed, rather the in-transit times will be faster than the normal U3-5 business days transit time through UPS Ground.
How Long Will It Take For Me To Get My Order?
All JackRabbit.com orders are shipped via United Parcel Service. Product availability will determine when items in an order will ship. Orders with more than one item may be shipped from separate fulfilling locations so you can get all your items as swiftly as possible. The delivery time for your order is based on the time it takes to process and pick your order in the warehouse PLUS the UPS transit time. Estimated shipping timeframes shown in checkout are just that...estimates.
Delivery times can also vary depending on the final destination. Once we ship the items in your order, a shipment confirmation email with your UPS tracking number will hop into your inbox. You may use this tracking number at www.ups.com to monitor the order in-transit. The power is in your hands!
Note: A business day is considered Monday through Friday, not including holidays.
How Can I Ship To A Designated P.O. Box or APO address?
We do not deliver to PO Boxes and APOs/FPOs/DPOs .
Why Do Some Items In My Order Ship At Different Times?
We want to show you everything we've got, so our site displays an expanded inventory that can include items from our retail stores. If you order more than one item, it's possible your order will be shipped in multiple packages and from different locations. Shipping times for certain items may vary based on current inventory levels and if your order has items coming from multiple stores.
Can Items Be Shipped Internationally?
At this time, we are not able to ship products outside of the United States.
Why is my order showing a different price for shipping in the cart than during checkout?
We love being able to offer you free shipping on orders above $150. Applying a coupon to an order that was originally above $150, may drive the total price below the free shipping threshold. When this occurs, shipping will then be re-applied to your order. In certain situations, the shipping charge may still show $0.00 on your screen.