We have options in our stores to fit appointments. These appointments are one on one time with a store employee to understand a runner’s needs and type of running. We also offer the option of private fitting appointments before or after store hours for people at high risk. Please see your local store for details on both of these fitting options.
If you prefer a contactless option, we are offering curbside pickup in most locations. You can either place an order on JackRabbit.com for in-store pickup, or call your local store to arrange a sale and pickup over the phone.
We are offering as many options as we can to make sure you can get access to the running shoes and accessories you need this year. Runners are resourceful people and we are too! We have adopted various ways to shop in our stores to keep customers, employees, and our communities safe Please read below the details of how we have prepared and managed our stores setting new safety precautions, cleaning, ensuring social distancing, and adjusting our store layouts. If you prefer a contactless shopping experience, we are also now offering curbside pickup in most locations. You can either place an order on JackRabbit.com for in-store pickup or call your local store to arrange what you need over the phone and they’ll have it ready for you to pick up at your convenience.
Plexiglass guards are installed and hung at all registers.
Employees will be wearing a mask, Buff, scarf, or similar face covering while working.
There will be no hydration or nutrition samples allowed in the store until further notice.
All stores are supplied with gloves, masks, sanitizers, and disinfectant sprays to ensure a safe and thorough disinfectant process.
Cleaning of the store shall occur throughout the day and at closing.
After a completed transaction at the cash register area, we will wipe down the pin pad and counter.
ASeating areas, benches, and checkouts will be spaced at least 6 feet apart.
Aisles and fixtures have been widened to ensure you have plenty of room to socially distance while navigating the store.
Each store will follow state/county/locally mandated occupancy guidelines.
Employees will observe social distancing when working with customers or interacting with fellow employees.
We are still offering virtual events for running communities as well as socially distanced community events in select stores when guidelines permit.
Any in-person events will be run in accordance with locally mandated guidelines. Since these regularly change by state, all information for virtual and community events can be found on our individual store social media pages as well as checking directly with your local store.
Our stores have regular store-only promotions throughout the running seasons. During this time you can check out store offers by checking this page, updated regularly with our specials.